Bravo Technologies: Terms and Conditions

Welcome to Bravo Technologies. Please read these Terms and Conditions carefully before using our services or accessing our software (including pre-release versions). By engaging with us, you agree to be bound by these terms:

I. Scope of Services

Bravo Technologies offers two primary functions:

1. Technical Services: Consulting, installation, repair, maintenance, and support services for electronics and technology systems (“Technical Services”).

2. Software and Application Access: Access to proprietary software and applications, including pre-release or beta versions (“App Services”).

II. Estimates, Payment, and Warranties

• Estimates and Quotes: Any estimates or quotes provided for Technical Services are preliminary and subject to change upon further assessment or unforeseen circumstances. Final charges will be determined based on actual time, materials, and any additional work required.

• Payment Terms: Payments are due promptly upon completion of services unless otherwise agreed in writing. We reserve the right to impose late fees or suspend services for overdue accounts.

• Warranties: Technical Services are provided “as-is” unless explicitly covered by a written, separate warranty agreement. Any applicable warranties will be specified at the time of service and are limited in duration and scope.

III. Customer Responsibilities

Clients are responsible for providing:

• Safe, unobstructed access to equipment and premises for the delivery of Technical Services.

• Accurate and complete information regarding systems, accounts, and technical issues.

• Appropriate data backup before the commencement of any technical work.

Failure to meet these responsibilities may delay service delivery or result in additional charges.

IV. Liability and Limitation of Liability

• General Liability: While we strive for excellence, Bravo Technologies does not guarantee error-free results or that services will be suitable for specific needs.

• Limitation: Our total liability for any claim arising from the provision of Technical Services shall be limited to the value of the fees paid for the specific services rendered.

• Exclusion of Damages: We shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including lost profits or loss of data, arising from the use or inability to use our services or App Services.

V. Software and Pre-Release Services (Beta Testing)

This section applies to all access and use of our proprietary applications or software, especially those designated as beta, pre-release, or unreleased (“Beta Services”).

1. “AS IS” Disclaimer: You acknowledge that Beta Services may contain bugs, errors, and may be unstable or incomplete. The Beta Services are provided “AS IS,” and Bravo Technologies makes no warranties of any kind regarding their stability, performance, security, or functionality. Your use is entirely at your own risk.

2. Feedback and Intellectual Property (IP) Assignment: If you provide feedback, suggestions, or ideas (“Feedback”) regarding the App Services, you hereby grant Bravo Technologies a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, implement, and incorporate this Feedback into its products and services without compensation.

VI. Intellectual Property and Confidentiality

• Intellectual Property (IP): All materials, designs, solutions, code, and proprietary methods developed or provided by Bravo Technologies remain our sole intellectual property unless explicitly transferred by a separate written agreement.

• Confidentiality: Both parties agree to keep confidential any proprietary or sensitive information exchanged during the course of services, including the details of any Beta Services. This obligation is governed in detail by the separate Tech Bravo Mutual Non-Disclosure Agreement (NDA), which is incorporated herein by this reference and available at: https://techbravo.net/tech-bravo-mutual-nda/. The terms of the NDA shall control in the event of any conflict with this section regarding the treatment of confidential information.

VII. Governing Law, Jurisdiction, and Dispute Resolution

• Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of laws principles.

• Dispute Resolution: In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If the dispute is unresolved within thirty (30) days, the dispute shall be settled exclusively through binding arbitration in Rutherford County, Tennessee. The parties hereby waive the right to litigate disputes in court.

• Jurisdiction: For any limited legal actions not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Rutherford County, Tennessee.

VIII. General Terms

• Termination: Either party may terminate services with written notice. The Client remains responsible for all charges incurred up to the date of termination.

• Force Majeure: Bravo Technologies shall not be held liable for delays or failure to perform due to circumstances beyond our reasonable control, including, but not limited to, natural disasters, labor strikes, or supply chain disruptions.

• Amendments to Terms: We reserve the right to update or modify these Terms and Conditions at any time. We will notify users of material changes. Continued use of our services or App Services constitutes acceptance of such changes.

IX. Acceptance of Terms

By engaging our Technical Services, accessing our App Services, or using the Tech Bravo website or any other Tech Bravo resources of any kind, you acknowledge that you have read, understood, and agree to these Terms and Conditions in their entirety, except where not applicable by law.